Working with Distressed Clients Workshop

An one-day workshop that teaches skills for distress tolerance, emotion regulation and mindfulness to support clinicians who work with distressed or dysregulated clients.

 The Psych Collective

Working with Distressed Clients Workshop

This one-day workshop offers targeted skills for working with clients who frequently present as distressed or dysregulated.

We are currently planning dates for October 2026.


Send us an email to let us know whether you would prefer this workshop to be held in Sydney, Wollongong, or Canberra.

Jess and Al conducting a DBT and Beyond workshop

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7 hours of CPD in a face-to-face format

(Not offered online or via Zoom at this time.)

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All workshop materials will be provided in hard copy on the day of the training.

Course Outline

Working with distressed, overwhelmed, and emotionally dysregulated clients is one of the most common — and most challenging — parts of clinical practice. Many clients don’t need long explanations or complex formulations in the moment of distress — they need clear, structured, practical skills that help them regulate quickly and safely.

This one-day workshop, Working With Distressed Clients, is designed to give clinicians a clear framework for understanding distress and a toolkit of targeted skills to use with clients who are overwhelmed, impulsive, emotionally reactive, shut down, or in crisis.

This workshop integrates ideas from DBT, schema therapy, trauma-informed practice, and neuroscience, and translates them into simple language, practical interventions, and repeatable teaching tools you can use immediately in session.


What You Will Learn

By the end of this workshop, you will be able to:

  • Understand and explain the Distress Cycle to clients
  • Identify early warning signs of emotional escalation
  • Use Mindfulness of the Dot to help clients step out of emotional spirals
  • Teach a clear, simple model of emotions that clients actually understand
  • Apply distress tolerance skills in the moment of overwhelm
  • Teach emotion regulation strategies that reduce future crises
  • Structure sessions when clients arrive distressed, dysregulated, or in crisis
  • Help clients understand the difference between distress tolerance vs emotion regulation
  • Create prevention plans to reduce repeated distress episodes
  • Use simple metaphors and scripts to improve client engagement and follow-through

This is a highly practical workshop focused on what to do, what to say, and when to intervene.


Practical Tools You Can Use Immediately

You will receive:

  • Distress Cycle diagram
  • Mindfulness of the Dot exercise
  • Emotion model handouts
  • Distress tolerance skills list
  • Emotion regulation teaching tools
  • Session structure guide
  • Scripts and teaching language
  • Worksheets and client handouts

This is not just theory — this is a toolkit.


Don’t wait — places fill quickly! Book your spot today for only $400


Who Should Take This Course

This training is ideal for:

  • Psychologists
  • Clinical Psychologists
  • Counsellors
  • Social Workers
  • Mental Health Nurses
  • Occupational Therapists
  • Psychiatrists
  • Registrars and early career clinicians

Clinicians who work with:

  • Trauma and PTSD
  • Borderline Personality Disorder
  • Emotional dysregulation
  • Self-harm and suicidality
  • Anger and impulsivity
  • Anxiety and panic
  • Clients who become overwhelmed in session
  • Clients who struggle to use skills between sessions

Want to enhance your capacity to deal with dysregulated clients? Book your place now for $400


Taught by Experienced Clinicians

portrait of Jess O'Garr of The Psych Collective

Jessica O’Garr,

Clinical Psychologist and Director of The Psych Collective

  • Experienced in working with BPD, complex trauma, PTSD, and occupational trauma.
  • Known for making complex therapies practical and usable.
portrait of Dr Al Griskaitis of The Psych Collective

Dr Al Griskaitis

Psychiatrist and experienced DBT trainer.

  • Brings neuroscience insights and clinical experience working with complex clients.

Together, Jess and Dr Al provide a dynamic, engaging workshop that blends evidence-based techniques with practical tools you can use the next day in clinical practice.

Learning Outcomes

This workshop will help clinicians feel more confident in:

  • Managing distressed and dysregulated clients
  • Running sessions when clients are overwhelmed
  • Teaching practical emotion regulation skills
  • Reducing client crises and impulsive behaviours
  • Improving client follow-through with skills
  • Explaining emotions and distress clearly
  • Structuring treatment for high-distress clients


Testimonials

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“Great workshop with knowledgeable and engaging facilitators. Able to learn DBT skills and how to adapt them to different presentations, work settings and client groups. Very practical and applicable.”

– Harsha
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“Jess and Dr Al are great trainers. Their experience and real-world practical knowledge come through. They make the content real and applied. I learnt plenty!”

– Kara
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“Fantastic program for people who are new to DBT or looking to sharpen their skills. Jess and Al were able to effectively bridge the gap between learning the theory and how to translate it appropriately into practice.”

– Jay

Workshop Details

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These details below will apply if we host it at our clinic in Wollongong

Location

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The Psych Collective Clinic,

3/36-42 Auburn St, Wollongong NSW

MAYBE

Catering

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Tea and coffee facilities available. Meals not catered. Our clinic is a 500m walk from the centre of Wollongong, and we’ll show you where the good coffee is

Access

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The training room is on the second storey up a flight of stairs. Unfortunately, disabled access is not available.

Getting here

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Wollongong is 60 minutes south of Sydney, and our clinic is 300m from Wollongong Train Station. There is street parking near the clinic.

Accommodation

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If you’re travelling from interstate or out of area, we recommend:

  • Hotel Toto
  • Kuta Apartments
  • Sage Hotel

Cancellation Policy

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Full refund minus $25 processing fee with at least 14 days’ notice. For cancellations under 14 days, booking fees will be forfeited.

Distress Skills Training

Frequently Asked Questions

  • Is this a DBT workshop?

    This workshop is DBT-informed, but it will fill the gaps of traditional DBT as we offer additional Psych Collective skills. 

  • Is this workshop suitable for beginners?

    Yes! This workshop is designed for both beginners and experienced clinicians looking to enhance their knowledges of skills to offer clients who frequently present with distress and emotional dysregulation. 

  • Will there be practical demonstrations?

    Absolutely. The workshop includes live demonstrations and opportunities for participants to practise skills in a supportive environment.

  • Does this workshop cover working with clients with complex trauma?

    Yes. A key focus of this workshop is teaching how to use distress and emotional regulation skills as preparation for trauma work. 


  • How is this workshop different to the DBT and Beyond Workshop?

    This one-day workshop is an abridged version of our DBT and Beyond workshop. Designed for clinicians who only to focus their skills development on distress, mindfulness and emotion regulation. 


    The DBT and Beyond two-day is designed for clinicians who only want to focus their skills development on distress, mindfulness, and emotion regulation. 


    The DBT and Beyond workshop will include discussions about the standard DBT framework and how to apply this protocol in a group or individual setting. It will also cover the Interpersonal Effectivenss module and some classic DBT acronyms. Designed for clinicians who only focus their skills development on distress, mindfulness, and emotion regulation.

Ready to Book?

Join this face-to-face workshop for only $400 and gain practical tools you can use immediately.