Appointment reminders are sent via email 3 days prior to your appointment and SMS reminders are sent 2 business days prior to your appointment.Â
To help limit the impact on other clients who are waiting for appointments, we ask that clients please confirm their appointment by replying Y to the SMS.Â
If you need to change or cancel your appointment, please contact us 2 business days prior. Changes or cancellations with less than 2 business days notice may incur a fee.
Cancellation and non-attendance fees are billed at the full fee of the clinician. Please check their profiles to review their fees.Â
Medicare rebates cannot be claimed for cancelled sessions.